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Frequently asked Questions

We aim to have all of our orders delivered within 3-5 working days unless stated on the product page. Feel free to contact support for further confirmation.

We accept returns within 30 days of delivery due to damage or unsuitability. Please note that personalised gifts (engraved products) cannot be returned.

You may specify an alternate delivery address to billing in the checkout page. If your order has already been processed (usually within 5 hours of ordering) then we may not be able to change your address details in time. But it’s always worth a shot – so please reach out to support.

We aim to delivery your order within the specified time range on the product page. In the rare case your order is delayed, please contact support for an update.

We pride ourselves in fast responsive support. Please contact support@gifts-2go.co.uk for all enquires.

We accept order all across the UK.

If you have ordered more than one item, your order will most likely be delivered in multiple packages. However, delivery of these packages will take place around the same time and day.